Homeowners, property managers, and business owners all eventually need the help of a plumber over the course of time. However, you don’t want just anyone working on your building’s pipes. A little research goes a long way when it comes to finding someone qualified and experienced to service your plumbing system. Hiring a bad plumber can cost you lots of money and distress over issues that are not fully resolved. A good plumber, however, keeps your wallet full and your mind at ease.
Take some time to read through our thoughts and advice, and you’ll find yourself more knowledgeable and prepared to find a great plumber when you need one.
Equal Rooter Plumbing Provides Excellent Plumber Services To The Following Areas
Follow These Steps to Find a Great Plumber
Ask for Suggestions
The most trustworthy method of finding a solid plumber is by word of mouth. Ask people you know and trust about which companies they have worked with and what their experiences have been like. Your neighbors and local friends and family will give you honest reviews of customer service, quality of work, timeliness, and pricing. They will tell you who to call and who not to hire.
Search Online for Local Plumbers
Head to your search engine of choice and search for “plumber near me.” Look at the top plumbers that show up in the results and do a thorough review of their websites. As you poke around their company sites, ask yourself these questions:
- Have they been in business long?
- Is the company actually local?
- Are they licensed and insured?
- Who performs the plumbing work? Are they background-checked?
- Are they available for 24/7 emergency services?
- Do they offer warranties on their work?
- Will you have to pay for an estimate?
Read Online Reviews
As you narrow down potential plumbing candidates, make sure to read online reviews on sites like Angie’s List, Yelp, and Google. Read reviews with a grain of salt and read enough of them to get a good idea of customers’ overall experiences with the company.
Speak with Three Prospective Hires
Take the information gathered thus far to select three companies to contact. Call each one, describe the issue that you are experiencing, and ask about the costs and timeline for the company to fix the problem. Pay attention to the interactions you have and to the impression you get from each call. Did a person answer the phone and speak with you or did you have to leave a message? If you left a message, how much time did it take for the company to return your call? Was the representative polite, friendly, and knowledgeable?
After you compare your impressions of these initial conversations, select one of the companies. Contact them to schedule an estimate visit.
Evaluate the Estimate Experience
Remember that just because a company makes a visit to give an estimate does not mean you’re obligated to hire them. You may get a weird feeling from the plumber, or they may seem flaky or inexperienced. Whatever it is, go with your gut when it comes to choosing a plumbing company! You want to find someone that you can have on speed dial and that you will feel comfortable having in your home. Move on to the next company if you don’t have a good feeling about the first one.
The First Service Call
Once you feel positive about an estimate experience with a plumbing company, go ahead and hire them for a project. Keep in mind that you are still feeling out the company and looking for someone you can develop a long-term relationship with. We recommend starting with a smaller job, like a toilet leak repair or a faucet replacement, before hiring them to do a huge whole-house project.
Evaluate every part of the hiring process as well as the project execution. You want clear communication, easy scheduling, and timely arrival. Was the job performed efficiently, expertly, and professionally? Look for appropriate clean up, straight-forward billing, and follow-up. Your observations of these areas will give you good information regarding whether you will continue to hire this company or go through the evaluation process with a different business.
Services Every Good Plumber Should Provide
So, what services should a plumbing company offer? A good plumber should be able to meet a wide range of plumbing needs.
Water Heater Repair and Installation
Do you know who to call if your water heater stops working all of a sudden? You may be surprised to find out that plumbers are the tradespeople who service water heaters.
A water heater is one of those appliances that most people forget about and ignore until it stops working. However, the last thing you want is to endure cold showers while you try to find a decent plumber. Avoid this emergency situation by following the steps we’ve suggested to track down the best plumber in your area and add that company to your stable of service providers.
A plumber will have the tools and knowledge to repair your water heater, and they’ll also be able to determine whether the water heater needs replacing instead of repair. If that’s the case, plumbers do water heater installations, too, and they will quickly replace your non-working appliance with a brand new one.
Need a new water heater? Consider getting a tankless one. Instead of keeping hot water in the traditional storage tank, tankless water heaters heat water on demand with internal coils. More and more homeowners choose tankless water heaters because of their space and energy efficiency.
Drain Cleaning and Repair
Clogged drains are frustrating, especially when all your DIY methods of clearing them fail. You might unblock a drainpipe using a hook or a hanger, a commercial chemical product, or a plunger, but the effectiveness of these methods is often short-lived. Plumbers have the right tools to reach clogs where they start, deep inside drainpipes.
Professional plumbers use their equipment and skills to break apart any kind of clog, and no amount of hair, debris, soap scum, makeup, or food particles can stop them.
There is no way to adequately detect and target leaks without specialized equipment. Concerned about a leak? Call your local plumber. They should have electronic leak detection tools to pinpoint problems.
An electronic leak detection machine amplifies and analyzes soundwaves produced by water inside pipes. Leaks under pressure, fluid in pipes, and pipe thickness all cause soundwaves to occur differently. An experienced plumber can take the data, extrapolate information, locate the leak, and plan for repairs.
Identifying and fixing leaks in toilets, pipes, drains, water supply systems, oil pipes, steam pipes, and more is the first step to preventing extensive damage and costly repairs.
Water & Sewer Line Clearing and Repair
Sewer lines and water lines often run underground, making them difficult to access and repair and making them vulnerable to blockages and damage from debris, freezes, shifting ground, tree roots, and other impacts.
Blockages in outdoor lines can result from a variety of factors: solidification of sludge and grease; buildup of hair, toilet paper, and soap; leaves and bugs getting caught in the system; and tree and plant roots penetrating the pipes and spreading. Some plumbers utilize hydro jetting technology to clear these hefty obstructions. A strong jet of pressurized water is sent through the pipes, disintegrating everything in its path.
Damage to these important underground lines can necessitate complex and expensive repairs, so don’t delay if you suspect an issue. Call your trusted plumber right away so that problems can get identified and addressed as soon as possible.
We recommend annual inspections of sewer and water systems. This allows a professional to make sure that there are no cracks, leaks, corroding pipes, tree root penetration, off-grade piping, blockages, collapsed pipes, or other issues. If the plumber notes damage or areas of concern, he or she can make repairs and keep the problem from getting worse.
The best plumbers use advanced technology to identify blockages in sewer lines and water lines. They send tiny cameras through the lines to take pictures of obstacles and to pinpoint the exact location of concern. This way, plumbers can perform targeted repairs that do not require digging up a customer’s entire yard. Make sure that a plumber can perform trenchless sewer line repair before hiring them to assess a concerning sewer or water line.
As homes and buildings age, they may need repiping work done. This is the replacing of old, deteriorating pipes with new ones. If you have a home with old pipes that continue to have problems despite continued repairs, this could mean your plumbing system needs repiping.
Your plumber may recommend repiping after they see the condition of your pipes. Or if you are concerned about system deterioration, reach out to your plumber to schedule an inspection and to talk with them about the repiping process.
A good plumber knows that different types of pipe materials serve different areas of a house or building, depending on their purpose and function. For example, PEX tubing is used in areas susceptible to freezing temperatures. PVC piping is used for the majority of drainpipes and vents. Copper piping carries water to toilets and sinks.
When a repiping project is completed, an expert will use a combination of these materials and will know what other materials qualify as appropriate substitutes.
Water Softening and Conditioning
Depending on your geographic area and the minerals found in your region’s water, a water softener or water conditioner can be a very valuable system to have in your home or building.
Water conditioners work to remove sulfur and iron from your water. Water softeners will remove minerals and particles that leave deposits on dishes, appliances, clothes, and hair.
A whole-house water treatment system provides conditioned or softened water in every part of the house, while point-of-use systems treat water just at faucets or exit lines.
Now that you have taken the time to read through our information and suggestions, you know how to find a great plumbing company. You can now use your resources to narrow down candidates, evaluate your experiences with potential providers, and make the final decision about which will become your speed-dial plumber.
You also know what services you can expect a great plumber to provide. You never know what plumbing services you will need for your home, so make sure that the plumber you choose can do anything you need.
You can now go out and find the plumber that checks all the boxes. Here’s to establishing a great relationship with a trustworthy company that will serve you for years and years!